Ann Marie Matos, who serves as a nurse practitioner at New Community Extended Care Facility, 266 South Orange Ave., Newark, received the Optum 2020 SuperHero Award on March 24 at the facility.
According to Optum, the SuperHero Award recognizes individuals who:
- Positively influence teammates and customers (clients, claimants) through their daily interactions
- Support Optum’s aspiration to improve experiences and outcomes for those we serve — one person at a time — while helping to reduce the total cost of care
- Demonstrate our cultural values of integrity, compassion, relationships, innovation and performance
- Take initiative, display resilience, support innovation and creativity
Extended Care Administrator Veronica Onwunaka said Matos deserved recognition because of her commitment to the facility, its patients and staff members throughout the COVID-19 pandemic.
“As an administrator and employer, I must say she is the most caring, kind-hearted, knowledgeable, committed, empathic, loving, team builder and humble person that myself, my residents, families and staff have ever been in contact with. We will emphatically state that she is and continues to be the reason most of us survived the pandemic,” Onwunaka said. “She was there and actively in the forefront fighting with us. We will forever remain grateful to this special nurse.”
Photos courtesy of Extended Care.